Frequently Asked Questions

Short, clear answers about how SOSPoint works, privacy, availability and billing.

How does SOSPoint send alerts?

When you press SOS in Telegram, we automatically send your trusted contacts an SMS with a secure live-location link.

Do contacts need an app?

No. They open a protected web link in their browser — nothing to install.

How long does sharing last?

By default up to 5 hours. You can stop earlier at any time.

Is my data secure?

Yes. Data is transferred over HTTPS. After the sharing window ends, your location is no longer visible to trusted contacts.

Which countries are supported?

Currently SOSPoint operates within the United States only.

Can I cancel anytime?

Yes. Your plan stays active until the end of the paid period.

How do payments work?

Payments are processed securely via Stripe. We accept major cards and, where available, Apple Pay / Google Pay.

Who should use SOSPoint?

Anyone who wants a fast way to say “I might need help” — parents, friends, solo travelers — during late walks, drives, or unfamiliar routes.